Your Privacy Matters
to geo1111

1. Information We Collect

geo1111 collects personal information from players at various points during the registration, verification, and gameplay process. The categories of information collected depend on the nature of your interaction with the platform and fall into two primary groups: information you provide directly, and information collected automatically through your use of geo1111.app.

1.1 Information You Provide Directly

When you register an account on geo1111, complete a KYC verification, contact our support team, or participate in a promotion, you may provide us with some or all of the following:

• Full legal name as it appears on your government-issued identity document.
• Date of birth — collected to verify that you meet the 18+ age requirement for the geo1111 platform.
• Residential address in Bangladesh (street address, city, district, and postcode), or your country of residence if located outside Bangladesh.
• Mobile phone number associated with your bKash, Nagad, or Rocket account, or the number used as your primary contact.
• Valid email address used as your geo1111 account identifier and for all platform communications.
• Username and password of your own choosing, used to access the geo1111 Login portal.
• Copies of government-issued identity documents (National ID card, passport, or equivalent) submitted during KYC verification.
• Proof-of-address documents such as a utility bill or bank statement, where requested during enhanced verification.
• Payment account details, including your bKash, Nagad, Upay, or Rocket mobile wallet number, or bank account and routing details for supported institutions such as BRAC Bank, City Bank, Islami Bank, Dutch-Bangla Bank, or Sonali Bank.
• Any communication you send to geo1111 via email, Live Chat, or WhatsApp, including the content of those messages and any attachments you choose to provide.

1.2 Information Collected Automatically

When you access and use geo1111.app, certain technical and behavioural data is collected automatically by our platform infrastructure. This data is used primarily for security, fraud prevention, platform optimisation, and responsible gaming monitoring.

• IP address and approximate geographic location derived from it (country, region, and city level).
• Device type, operating system, browser name and version, screen resolution, and device identifiers.
• Session timestamps — the date and time you logged in, the duration of each session, and the time of your last activity.
• Pages visited, game titles launched, bet amounts placed, and game outcomes — collectively forming your gaming activity log.
• Deposit and withdrawal transaction records including amounts in Bangladeshi Taka (৳), payment method used, and transaction timestamps.
• Referral source — whether you arrived at geo1111.app via a direct URL, a search engine, or an internal navigation path.
• Cookie identifiers and similar tracking data as described in the Cookies section of this policy.

2. How We Use Your Data

geo1111 uses the personal data it collects for specific, legitimate purposes. Each purpose is tied to a lawful basis — either the performance of the contract between geo1111 and the player, compliance with a legal obligation, the protection of legitimate business interests, or consent where explicitly obtained.

geo1111 does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players without human review. Where automated tools flag an account for review — for example, as part of fraud detection or responsible gaming monitoring — a member of the geo1111 compliance team will review the flagged activity before any consequential action is taken.

3. Data Sharing & Disclosure

geo1111 does not sell or rent your personal data to any third party. We may, however, share your data with a limited set of trusted partners and authorities in the circumstances described below. In every case, data sharing is subject to strict contractual controls and is limited to the minimum information necessary for the specific purpose.

3.1 Service Providers and Technology Partners

geo1111 works with third-party technology and service providers who process data on our behalf under data processing agreements. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, and Mastercard infrastructure providers), KYC and identity verification vendors, game software providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe), cloud hosting and infrastructure providers, customer support platform vendors, and fraud detection technology providers. All such partners are contractually prohibited from using geo1111 player data for any purpose other than the specific service they provide to geo1111.

3.2 Legal and Regulatory Disclosure

geo1111 may disclose personal data to law enforcement authorities, regulatory bodies, or other government agencies where required to do so by law, by court order, or where geo1111 has a good-faith belief that disclosure is necessary to prevent or investigate illegal activity, including money laundering, fraud, or the financing of prohibited activities.

3.3 Business Transfers

In the event that geo1111 undergoes a merger, acquisition, or sale of substantially all of its assets, player data held by geo1111 may be transferred to the successor entity as part of that transaction. geo1111 will notify affected players via email or in-platform notification before their data is transferred and before any materially different privacy policy takes effect.

• geo1111 will never share your data with third-party advertisers for the purpose of targeting you with advertising on other platforms.
• geo1111 will never share your full payment account credentials (mobile wallet numbers, bank account details) with any party other than the relevant payment processor as required to complete a transaction.
• geo1111 will never disclose the content of your private support communications to any third party except where required by law.

4. Cookies & Tracking Technologies

geo1111.app uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience for every player. A cookie is a small text file placed on your device when you visit a website. It allows geo1111 to recognise your device on subsequent visits, remember your preferences, and maintain your authenticated session.

geo1111 does not use third-party advertising or cross-site tracking cookies. Analytics cookies on geo1111.app collect data in aggregate and anonymised form only. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging in and using the geo1111 platform. Disabling functional or analytics cookies may affect some non-essential features but will not prevent core gameplay.

5. Data Security Measures

geo1111 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. No online platform can guarantee absolute security, but geo1111 takes its data protection obligations seriously and continuously reviews and updates its security practices.

• All data transmitted between your device and geo1111.app is encrypted using Transport Layer Security (TLS) with a minimum of 256-bit encryption. The padlock icon in your browser confirms an active encrypted connection.
• Passwords stored in the geo1111 database are hashed using a one-way cryptographic algorithm. geo1111 staff cannot read your password — only you know it.
• Access to player personal data within geo1111's internal systems is restricted on a strict need-to-know basis. Staff with access undergo regular security training and background screening.
• geo1111's platform infrastructure is hosted on ISO-certified cloud servers with physical access controls, redundant storage, and automated intrusion detection systems.
• Two-Step Verification (OTP via your registered Bangladesh mobile number) is available to all players and is strongly recommended to add a second layer of protection to your geo1111 Login.
• In the event of a data breach that is likely to result in a high risk to player rights, geo1111 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

6. Data Retention Policy

geo1111 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as general guidelines:

• Account registration data (name, email, phone number, username) is retained for the duration of your active account and for a minimum of five years following account closure, in line with standard anti-money-laundering record-keeping requirements.
• KYC identity verification documents are retained for a minimum of five years from the date of account closure or from the date of the last transaction on the account, whichever is later.
• Transaction records (deposits, withdrawals, and gaming activity logs) are retained for a minimum of five years from the date of each transaction.
• Customer support communications (emails, chat transcripts, WhatsApp message logs) are retained for two years from the date of the last communication in a given support thread.
• Analytics and session data collected for platform performance purposes is retained in anonymised aggregate form for up to three years.
• Data collected solely on the basis of your consent — such as email marketing preferences — is retained until you withdraw your consent or request deletion, whichever occurs first.

When the applicable retention period expires, geo1111 will securely delete or irreversibly anonymise the relevant personal data so that it can no longer be attributed to any individual player. Players who request early deletion of their data should be aware that geo1111 may be legally required to retain certain records — particularly transaction and KYC records — for the minimum statutory periods described above, regardless of the deletion request.

7. Your Privacy Rights

geo1111 respects the privacy rights of every player. Regardless of where you are located in Bangladesh — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar — you are entitled to exercise the following rights in relation to your personal data held by geo1111.

• Right of Access: You may request a copy of all personal data that geo1111 holds about you. We will provide this within a reasonable timeframe following verification of your identity.
• Right to Rectification: If any personal data geo1111 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For minor corrections (such as updating your phone number), you may do so directly within your account settings.
• Right to Erasure: You may request that geo1111 delete your personal data. This right is subject to geo1111's legal obligations — for example, we are required to retain transaction and KYC records for minimum statutory periods and cannot delete these on request.
• Right to Restrict Processing: In certain circumstances, you may request that geo1111 suspend the processing of your data while a dispute or verification request is being resolved.
• Right to Data Portability: You may request that geo1111 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to geo1111 processing your data on the basis of legitimate interest — for example, processing for marketing analytics. Where the objection relates to direct marketing communications, geo1111 will honour this immediately.
• Right to Withdraw Consent: Where geo1111 processes your data on the basis of your consent (for example, for promotional email communications), you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting support.

To exercise any of the rights listed above, please submit a written request to [email protected] from the email address registered to your geo1111 account. geo1111 will acknowledge your request within 5 business days and will provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, geo1111 may extend this period by a further 30 days, with prior notification.

8. Contact & Privacy Enquiries

If you have any questions about this Privacy Policy, wish to exercise your data rights, want to report a privacy concern, or need to raise a complaint about how geo1111 has handled your personal data, please contact us using one of the following channels. All enquiries are handled by English-speaking agents operating on Bangladesh Standard Time (UTC+6), 24 hours a day, 7 days a week.

• Email: [email protected] — for formal data subject requests and privacy complaints, please use the subject line "Privacy Request" or "Privacy Complaint" to ensure correct routing.
• Live Chat: Available directly within the geo1111.app platform interface — suitable for general privacy questions and non-sensitive enquiries.
• WhatsApp: +880 1700 000000 — for urgent privacy matters outside email hours. Please note that WhatsApp is not a secure channel for transmitting sensitive documents; use email for formal requests involving identity documents.

geo1111 is committed to resolving all privacy enquiries fairly and promptly. If you are not satisfied with the outcome of your enquiry after engaging with geo1111's internal process, you may seek independent resolution through an appropriate dispute resolution body or regulatory authority in your jurisdiction. geo1111 will cooperate fully with any such process.

This Privacy Policy was last reviewed and updated on 1 January 2026. geo1111 reserves the right to amend this policy at any time. Material changes will be communicated to registered players via email or in-platform notification at least 14 days before the amended policy takes effect. The current version of this policy is always available at geo1111.app/privacy-policy.